Online application enquiries

For enquiries related to the Online Application Portal, parent portal or agent portal, including trouble logging in, account issues, or problems with application submission, please raise a help desk request by clicking the following link:

https://deinternational.atlassian.net/servicedesk/customer/portal/2

International Students Program (ISP)

PO Box 414, Alexandria NSW 1435, Australia
Tel (in Australia): 1300 300 229 (Option 2)
Tel (outside Australia): +61 2 9244 5555 (Option 2)

Email:  isc@det.nsw.edu.au

Temporary Residents Program (TRP)

Locked Bag 7004, Wollongong, NSW 2520, Australia
Tel (in Australia): 1300 300 229 (Option 1)
Tel (outside Australia): +61 2 9244 5555 (Option 1)

Email:  tempvisa@det.nsw.edu.au

Study Abroad Program

PO Box 414, Alexandria NSW 1435, Australia
Tel (in Australia): 1300 300 229 (Option 2)
Tel (outside Australia): +61 2 9244 5555 (Option 2)

Email:  studyabroad@det.nsw.edu.au

Study Tours Program

PO Box 414, Alexandria NSW 1435, Australia
Tel (in Australia): 1300 300 229 (Option 4)
Tel (outside Australia): +61 2 9244 5555 (Option 4)

Email: studytours@det.nsw.edu.au

Secondary Student Exchange program

PO Box 414, Alexandria NSW 1435, Australia
Tel (in Australia): 1300 300 229 (Option 4)
Tel (outside Australia): +61 2 9244 5555 (Option 5)

Email: studentexchange@det.nsw.edu.au

DE International Sydney Office

PO Box 414, Alexandria NSW 1435, Australia
Calling from overseas: + 61 2 9244 5555
Calling from inside Australia: 1300 300 229
Open from 8.30am to 5.00pm Monday to Friday (Sydney time)

See world clock

DE International Shanghai Office

Investment NSW
Suite 4303, Level 43, CITIC Square
1168 Nanjing West Road
Shanghai 200041 China

Email: monte.xia@global.investment.nsw.gov.au

DE International Wollongong Office (Temporary Residents Program)

Locked Bag 7004, Wollongong, NSW 2520, Australia
Tel (in Australia): 1300 300 229 (Option 1)
Tel (outside Australia): +61 2 9244 5555 (Option 1)
Open from 8.30am to 5.00pm Monday to Friday (Sydney time)

See world clock

Our offices are closed on Saturday, Sunday and public holidays

DE International programs

International Students Program

This program offers students applying for a student visa the opportunity to experience our inclusive school culture, first-class teaching and learning, gain high-level English language skills, and experience an Australian lifestyle.

Read more about 'International Students Program'

Study Abroad

Our Study Abroad program is a wonderful opportunity for high school students to study in a NSW government school, stay with a family in a ‘homestay’ and experience a unique Australian lifestyle. You can choose a school in a coastal, rural or urban setting and study from 3 months to 1 year.

Read more about 'Study Abroad'

Temporary Residents Program

The Temporary Residents Program gives advice and support to enrol temporary residents into NSW government schools. The program accepts enrolment in primary school and high school from Kindergarten to Year 12.

Read more about 'Temporary Residents Program'

Study Tours

Our study tours program offers groups of overseas students and adults a unique educational experience that includes visiting schools, participating in classes, school activities and special events conducted in the school or local community.

Read more about 'Study Tours'

Secondary Student Exchange

The secondary student exchange program in NSW is a state specific reciprocal program whereby students from another country are enrolled as full-time students in a NSW secondary school for a period ranging from three months (or one full school term) to one year.

Read more about 'Secondary Student Exchange'