Medibank cyber incident

Medibank has reported that unusual activity occurred on its network on 12 October 2022.

Medibank has confirmed that some customer data was accessed during the incident and is investigating which customers are impacted.

What does this mean for international students with Medibank OSHC?

  • Medibank is contacting customers affected by the incident and providing support and guidance on what to do next.
  • Medibank's health services continue to be available, including access to health providers.
  • Members can call 13 23 31 or +61 3 9862 1095 (international) with any enquiries.

Medibank has established a dedicated cyber incident webpage to provide updates to customers and international students who have Medibank OSHC can call Medibank on 13 23 31 or +61 3 9862 1095.

The DE International Wellbeing Support Service, including the Medibank 24/7 Student Health and Support LIne (1800 887 283) continues to be available.